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Kaitlyn Houseman

As the Marketing Specialist at GroupOne Health Source, Kaitlyn leverages the company's experience in revenue cycle management and healthcare IT to bring readers expert advice on all things healthcare practice management. Since joining the sales and marketing division at GroupOne, Kaitlyn has been able to identify the top concerns of healthcare professionals and develop content that provides answers and insights into healthcare policy, patient pay strategies, EHR optimization, and medical coding and billing.

Email: khouseman@g1hs.com

Author's Posts

5 Critical Questions to Ask Every Patient

by Kaitlyn Houseman on June 13, 2015

When your medical practice has a new patient, starting off on the right foot can make a positive difference over the short and long term. Information you collect at the beginning of the patient relationship helps both parties avoid surprises and ensure that medical billing is accurate.

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Topics: EHR, Patient Engagement

Avoiding Cash Flow Interruptions from ICD-10

by Kaitlyn Houseman on June 10, 2015

The time has come for making the transition from ICD-9 to ICD-10, with the deadline being October 1, 2015. The old ICD-9 system is outdated and insufficient for meeting the demands of a healthcare system that uses electronic health records and sharing of information. With greater detail on things like laterality of a condition, ICD-10 documentation will ultimately provide much richer health data that conveys more information than the old codes.

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Topics: ICD-10

How Office Managers Can Support Their Physicians

by Kaitlyn Houseman on May 27, 2015

For a medical practice to succeed in providing the care patients need and staying financially solvent, physicians and office staff must work together in a sometimes carefully choreographed team effort. The reality of operating a medical facility today includes electronic medical records (EMRs) for most.

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Topics: EHR

Medicare Eligible Professionals: Take Action by July 1 to Avoid 2016 Medicare Payment Adjustment

by Kaitlyn Houseman on May 15, 2015

Payment adjustments for eligible professionals that did not successfully participate in the Medicare EHR Incentive Program in 2014 will begin on January 1, 2016. Medicare eligible professionals can avoid the 2016 payment adjustment by taking action by July 1 and applying for a 2016 hardship exception.

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Topics: CMS

Massachusetts’ Grove Medical Associates Wins 2015 HIMSS Davies Award

by Kaitlyn Houseman on May 12, 2015

eClinicalWorks®, a leader in ambulatory healthcare IT solutions, is pleased to congratulate Massachusetts’ Grove Medical Associates (GMA) on being awarded a Healthcare Information Management Systems Society (HIMSS) Ambulatory Davies Award of Excellence, which recognizes outstanding achievement of organizations that have used health IT, specifically electronic health record (EHR)-enabled improvement, to notably improve patient outcomes while achieving return on investment. This is the 13th eClinicalWorks’ customer to receive a HIMSS Davies Award of Excellence in the past eight years.

Located in Worcester County, Mass., GMA focuses on internal medicine and is affiliated with the Central Massachusetts Independent Physicians Association (CMIPA). GMA has four Board Certified Internal Medicine physicians, a Physician’s Assistant, a Nurse Practitioner, a Certified Nutritionist, registered nurses and medical assistants for more than 6,500 patients. In 2005, Grove Medical Associates implemented eClinicalWorks as a unified practice management and EHR solution to help improve the quality of patient care, streamline workflow and generate a return on investment (ROI), resulting in a 315% ROI.

“Grove Medical Associates focuses on a team approach to providing comprehensive health care in a high-quality and cost-effective manner,” said Dr. John E. Kelly, primary care physician at Grove Medical Associates, P.C. “We have seen a significant return on investment since implementing electronic health records, both financially and in regard to patient care. Now that we have our EHR system, we are seeing more patients a day, maximizing insurance incentives and adding health services. We have also seen significant care quality improvements and increased patient satisfaction.”

As stated in information on the HIMSS site, GMA’s use of technology along with a commitment by the practice has led to clear returns on this initiative. Since implementing the EHR system, charts are easily accessible with complete and accurate information, more patients are seen daily, additional health services are offered and preventative measures are easily tracked. Also, 81% of its patients have signed up for the eClinicalWorks Patient Portal, making it easy for the practice to communicate all normal lab results, imaging results and scheduled outside appointments. Appointment reminders are sent electronically and preventative measure campaigns, such as flu shot clinics, are established, reaching only the appropriate patients. This work culminated in GMA receiving a communications score of 97.4 in the Massachusetts Health Quality Partners 2013 Patient Experience Survey Report.

“Grove Medical Associates has been an early proponent of aligning technology and people to improve the care delivered to its patients,” said Girish Navani, CEO and co-founder of eClinicalWorks. “The great success this practice has achieved after the eClinicalWorks EHR implementation, along with its commitment to providing a secure communication channel between the practice and patient, demonstrates the real clinical and practical value that can be derived from utilizing the right solutions for a practice. As demonstrated here, healthcare technology can work together with medical providers to deliver the best possible care. We are proud to be a partner of Grove Medical Associates and congratulate the practice on receiving this award.”

Grove Medical Associates will be recognized at the 2016 Annual HIMSS Conference & Exhibition, February 29-March 4, 2016 in Las Vegas, according to HIMSS officials. For more information on applying for the HIMSS Davies Awards of Excellence, visit the HIMSS Davies Award website.

About eClinicalWorks
eClinicalWorks® (eclinicalworks.com) is a privately-held leader in ambulatory healthcare IT solutions. With physicians across all 50 states using its solutions, customers include ACOs, physician practices, out-patient departments of hospitals, health centers, departments of health and convenient care clinics. Thirteen eClinicalWorks customers have received the prestigious HIMSS Davies Awards during the past eight years, honoring excellence in electronic health record implementation. The company is second largest in the country for e-prescribing. Based in Westborough, Mass., eClinicalWorks has additional offices in New York City, Chicago, California and Georgia.

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Topics: eClinicalWorks

Updated 2014 Electronic Clinical Quality Measures for 2016 Reporting

by Kaitlyn Houseman on May 4, 2015

On May 1, CMS posted the annual update for the 2014 electronic clinical quality measures(eCQMs) for eligible hospitals and eligible professionals. Providers will use these updated measures to electronically report 2016 quality data for CMS quality reporting programs, including the Physician Quality Reporting System (PQRS), Inpatient Quality Reporting Program (IQR), and the EHR Incentive Programs.

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Topics: CMS, PQRS

[Infographic] How Providers are Using EHRs & Health IT to Improve Care

by Kaitlyn Houseman on April 30, 2015

While some practices have denied use of an EHR, others are embracing electronic  health records software to improve patient care, revenue, communication, and participate in various government incentive programs. HealthIT.gov recently released an infographic on how providers are using EHRs and Health IT to improve patient care. In fact, 8 in 10 physicians reported that EHR use has enhanced overall patient care.

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Topics: EHR, Incentive Programs

CMS Releases 2013 PQRS and eRX Incentive Program Experience Report

by Kaitlyn Houseman on April 30, 2015

The Centers for Medicare & Medicaid Services (CMS) released the 2013 Physician Quality Reporting System (PQRS) and Electronic Prescribing (eRx) Incentive Program Experience Report.
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Topics: CMS, PQRS

4 Reasons Your Medical Practice Must Leverage Social Media

by Kaitlyn Houseman on April 28, 2015

You may have just started your medical practice and could use some new patients. Or perhaps your practice is well established and in growth mode. Or maybe the competition is currently winning the never-ending battle for new customers.

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Topics: Practice Management, Patient Engagement

Senate Passes Bill Stabilizing Doctors' Payments and Ending SGR Formula

by Kaitlyn Houseman on April 14, 2015

The Sustainable Growth Rate (SGR) formula has been eliminated. The Senate voted 92-8 to pass the Medicare Access and CHIP Reauthorization Act of 2015, which will replace the Sustainable Growth Rate. It was passed on the eve of a 21 percent cut to physicians' Medicare payments which was set to take place. Instead, the new legislation removes much of the instability and uncertainty that long has plagued the Medicare payment system so practices can focus on patient care. A huge step in the right direction, the bill also includes several other important improvements for physician practices. 

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Topics: Revenue Cycle Management

CMS Proposed Rule to Shorten Meaningful Use Reporting Period

by Kaitlyn Houseman on April 14, 2015

CMS issued a new proposed rule for the Medicare and Medicaid EHR Incentive Programs  to align Stage 1 and Stage 2 objectives and measures with the long-term proposals for Stage 3.

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Topics: CMS, Incentive Programs

eClinicalWorks and Epic Live with Interoperability between Systems Using Carequality Framework

by Kaitlyn Houseman on April 14, 2015

CHICAGO--(BUSINESS WIRE)--eClinicalWorks® and Epic, two of the most widely used electronic health record systems (EHR) in the U.S., today jointly announce interoperability between the companies’ EHR systems using the Carequality framework. This real-time data transfer between the systems facilitates coordination of care between providers in various care settings and ensures they have more complete and accurate patient information at the time of care. Together, the two companies’ patient record exchange networks represent over 1,000 hospitals and 40,000 clinics that are ready to connect.

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Topics: eClinicalWorks, EHR, Interoperability, Epic EHR

Update on the Status of Provisions Expiring on April 1

by Kaitlyn Houseman on April 1, 2015

The negative 21% payment rate adjustment under current law for the Medicare Physician FeeSchedule is scheduled to take effect on April 1, 2015.  CMS is taking steps to limit the impact on Medicare providers and beneficiaries by holding claims for a short period of time beginning on April 1st.  Holding claims for a short period of time allows CMS to implement any subsequent Congressional action while minimizing claims reprocessing and disruption of physician cash flow in the event of legislation addressing the 21% payment reduction.  Under current law, electronic claims are not paid sooner than 14 calendar days (29 days for paper claims) after the date of receipt. CMS will provide more information about next steps by April 11, 2015.

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Topics: Revenue Cycle Management, CMS

2013 Quality and Resource Use Reports Are Available Online

by Kaitlyn Houseman on March 31, 2015

Did you know that CMS provided Quality and Resource Use Reports (QRURs) to  physicians in groups of all sizes and physician solo practitioners in September of 2014? The 2013 QRURs provide clinically meaningful and actionable information that can be used to improve the quality and efficiency of care provided to Medicare beneficiaries and also to understand and improve performance on quality and cost measures. If you are a physician subject to the Value-Based Payment Modifier (VM) Program, the reports also contain information about how your performance is affecting your Medicare payments in 2015.

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Topics: CMS

H.R. 2 Reauthorization Act of 2015 to Replace SGR Formula

by Kaitlyn Houseman on March 27, 2015

By a vote of 392 – 37, the House of Representatives passed H.R. 2, the Medicare Access  and CHIP (Children's Health Insurance Program) Reauthorization Act of 2015, which, among other things, would permanently repeal and replace the SGR formula. 

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Topics: Revenue Cycle Management, Medical Business

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