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GroupOne Health Source Practice Management Blog

      

The GroupOne Health Source Blog

 Answers and Insights Every Healthcare Professional Needs.

 

Kaitlyn Houseman

Kaitlyn's interest in health and technology drove her to GroupOne where she works as the Marketing Specialist. She is constantly connecting healthcare professionals to expert advice on all things healthcare practice management by developing eBooks, writing blog posts, and conducting webinars.

Email: khouseman@g1hs.com

Author's Posts

The Social Media Controversy with Doctors

by Kaitlyn Houseman on November 9, 2015

Ten years ago, it was easy for doctors to keep a professional distance between themselves and their patients. They could have an unlisted personal phone number, for starters, which would leave the office number as the only publicly available way to contact you. Nowadays, doctors are personally available online 24 hours a day - if they have a social media presence. Here's how physicians can adapt and manage their social media presence without hurting patient relationships or sacrificing their own privacy.

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Topics: Practice Management, Marketing

Revenue Cycle Management: Outsourcing on the Increase

by Kaitlyn Houseman on November 8, 2015

Revenue cycle management is not something that most medical professionals understand, but it is a concept that is very near and dear to the bottom line of each medical practice. These days, medical practice management is being split up into two segments: managing the daily operations of the office and managing the way the practice does business. These are two separate functions and they both require full-time attention, which is why RCM outsourcing is on the rise.

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Topics: Revenue Cycle Management

New Sherwin-Williams Paint Kills Infection-Causing Bacteria

by Kaitlyn Houseman on November 6, 2015

Future hospital patients may have walls to thank for saving their lives. The new Sherwin Williams 59-color Paint Shield line promises to kill nearly 100 percent of several types of infection-causing bacteria up to two hours after exposure, and lasts for four years. 

The product, dubbed Paint Shield, earned certification from the U.S. Environmental Protection Agency for killing more than 99.9% of bacteria such as Staph, E. coli, and MRSA, Steve Revnew, senior vice president of product innovation for Sherwin-Williams said in an interview.

(Photo: Sherwin-Williams)

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Topics: Practice Management

Protect Your Practice: Advice on Preventing a Data Breach

by Kaitlyn Houseman on November 2, 2015

Data breaches are on the rise and healthcare is not immune, says Michelle Caswell, JD, Senior Director of Legal and Compliance for Clearwater Compliance LLCHealthcare organizations hear about the vulnerability of protected health information, but don't do much more than hope that they won't be the next target.

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Topics: EHR, Practice Management, HIPAA

5 Spooky ICD-10 Codes as Costumes

by Kaitlyn Houseman on October 30, 2015

With Halloween just around the corner, you surely have seen the various blog posts with Halloween ICD-10 codes. Since ICD-10 go live was this year, we decided to take it to another level. We thought we'd pair a few spooky codes with a costume. On the off chance you still haven't decided what you'll dress up as this year, feel free to snatch up one from this list of the top 5 ICD-10 codes with costumes.

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Topics: Revenue Cycle Management, ICD-10

Don't Fall Short with Flu Season this Year

by Kaitlyn Houseman on October 22, 2015

With children back in school and people spending more time indoors, it's only a matter of time before flu cases start showing up in your practice. Of course, your best coping mechanism is doing what you can to prevent flu transmission in the first place rather than having to go into reactive mode after an influx of cases. For most practices, this means developing a plan to get patients vaccinated, but you need to define your plans in greater detail.

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Topics: Practice Management

Top EHR Vendors Adopt Metrics To Gauge Interoperability Progress

by Kaitlyn Houseman on October 21, 2015

A dozen electronic health record vendors have agreed to adopt a set of metrics and engage in ongoing reporting to help gauge the U.S. health care system's progress toward achieving interoperability, Modern Healthcare reports (Conn, Modern Healthcare, 10/19). 

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Topics: eClinicalWorks, EHR, Interoperability

Top 15 TED Talks for Doctors

by Kaitlyn Houseman on October 17, 2015

Have you ever felt discouraged or uninspired? Maybe you feel overwhelmed with the small amount of time you have to learn about new advances in science and technology. If you don't have much time these days to explore new ideas in the health care, science, and technology fields then you're in for a real treat.

We've rounded up 15 TED talks surrounding some of the most remarkable ideas behind the advances in science and how they're shaping health care. Each TED talk is under 30 minutes so you can favorite them and listen later using the TED app. They're great for some quick inspiration and learning during lunch, on your way home or even when trying to squeeze in some cardio at the gym.

Did we miss one that you've found inspiring? Let us know in the comments below.

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Topics: Medical Business, Practice Management

6 Ways to Work Well with Difficult Patients

by Kaitlyn Houseman on October 12, 2015

Unfortunately, every medical practice has some of "those" patients: ones who are rude, disrespectful, noncompliant, or who behave inappropriately. Difficult patient encounters are made of three elements: the situation, the patient, and the physician.

Situational components may include language barriers, the presence of multiple people in the exam room, or having to break bad news to a patient. Difficult patients may be angry, defensive, frightened, grieving, or manipulative. And though it can be hard to admit, physicians play a role in difficult patient encounters too, by behaving defensively or arrogantly, for example. Having a plan for coping with difficult patients is important. Following are 6 steps you can take to improve difficult patient encounters.

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Topics: Practice Management, Patient Engagement

CMS and ONC Release Final Rules for EHR Incentive Programs

by Kaitlyn Houseman on October 7, 2015

The Centers for Medicare & Medicaid Services (CMS) and the Office of the National Coordinator for Health Information Technology (ONC) recently announced the release of final rules for the Medicare and Medicaid Electronic Health Record (EHR) Incentive Programs and the 2015 Edition Health IT Certification Criteria. The rules will be published on October 16, 2015, and are currently on display in the Federal Register. 

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Topics: CMS, Incentive Programs

Lost in Translation: Reducing Errors in Medical Transcription

by Kaitlyn Houseman on October 6, 2015

The process of medical transcription is how the files representing patient histories, diagnoses and treatments are built. To perhaps oversimplify, healthcare practitioners dictate the particulars of their interaction with patients and medical transcriptionists may transcribe the oral dictation or edit reports that are generated by speech recognition software.

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Topics: Revenue Cycle Management, Practice Management

Retail Medical Clinics: How they Affect Your Private Practice

by Kaitlyn Houseman on September 27, 2015

The first retail medical clinics started opening about 15 years ago, and by the end of 2015, there will be an estimated 2,800 of them in the United States. The largest chain of retail clinics is CVS's Minute Clinic chain, with over 800 locations in CVS pharmacies. By the end of 2013, more than one-third of medical patients had visited a retail clinic at some time.

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Topics: Practice Management

Will ICD-10 Cause the Extinction of Paper Superbills?

by Kaitlyn Houseman on August 26, 2015

Paper superbills have been as much a part of many medical practices as stethoscopes and blood pressure cuffs over the past few decades. And despite increasing prevalence of electronic health records (EHRs), more than half of physician practices today still use paper superbills. That's because they're flexible and powerful and do their job well.

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Topics: Revenue Cycle Management, ICD-10

What the Twitter-Google Partnership Means for Physicians

by Kaitlyn Houseman on August 25, 2015

Earlier this year, Google and Twitter announced that Tweets would be integrated into Google's search engine real-time results. This may give you a feeling of déjà vu, and that's because Tweets used to be integrated into search results until a few years ago, when Twitter stopped allowing it. With a change of heart, Twitter is giving Google more real-time content and in return Google is likely giving Twitter more traffic as well.

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Topics: Practice Management, Marketing

Code Confusion: What to Expect With ICD-10

by Kaitlyn Houseman on August 10, 2015

Reactions to the looming changeover from ICD-9 coding standard to ICD-10 scheduled to take place October 1 range from general confidence to serious worry. There is little debate that ICD-10 is better. It will make codes more meaningful, allowing medical practices to pack more information into a simple code. This will make it easier to track individual health problems as well as societal health trends.

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Topics: Revenue Cycle Management, ICD-10

Banner Health Selects eClinicalWorks Cloud-Based Care Coordination Technology

by Kaitlyn Houseman on August 7, 2015

The project outfits a percentage of BHN’s community providers with a Cloud-based EHR solution that will streamline processes between practices.

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Topics: eClinicalWorks, Care Coordination Medical Record, EHR Training

eClinicalWorks P2POpen Network Exchanges 1.5 Million Medical Referrals

by Kaitlyn Houseman on July 30, 2015

WESTBOROUGH, Mass.--(BUSINESS WIRE)--eClinicalWorks®, a leader in ambulatory healthcare IT solutions, today announces its free, electronic health record (EHR) vendor-neutral network, P2POpen, has exchanged one and a half million referrals between medical providers utilizing a variety of systems. Total communications to date is two million referrals, consults and messages for this network that ensures healthcare providers can connect with each other for patient care regardless of what EHR system is in use or if the practice is using paper records. The company has taken an additional step by receiving full accreditation as a health information service provider, or HISP, from EHNAC-DirectTrust for eClinicalWorks’ eClinicalDirect.

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Topics: eClinicalWorks

Why ICD-10 Has More Than 150,000 Codes - And What You Can Do About It

by Kaitlyn Houseman on July 27, 2015

Use of the ICD-10 coding standard will no longer be optional after October 1. After that time, medical claims submitted without the correct ICD-10 codes will be rejected. Learning ICD-10 is comparable to learning a new language, one that is much more complex than ICD-9.

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Topics: Revenue Cycle Management, ICD-10

Finding the Right EMR for Pediatrics

by Kaitlyn Houseman on July 21, 2015

An increasing proportion of physician practices, hospitals, and other healthcare businesses have adopted electronic health records (EHRs) to store the health information of their patients and improve efficiency. While some practices still make use of paper, pen, and clipboard, that method of keeping track of patients' health is going away due to the benefits that come with an electronic health records software.

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Topics: EHR

eClinicalWorks Named a Leader in Health Information Exchange Report

by Kaitlyn Houseman on July 17, 2015

In a recent report by IDC Health Insights, and after careful evaluation for its eClinicalWorks Health Information eXchange (eEHX) solution, eClinicalWorks® placed in the Leader Category. This report, titled IDC MarketScape: U.S. Health Information Exchange Packaged Solution 2015 Vendor Assessment (Document #HI256010, July 2015), focuses on the health information exchange (HIE) vendor landscape.

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Topics: eClinicalWorks