If you are considering moving your medical practice to a different office location, you want to make sure your relocation goes as smoothly as possible. You will have to manage plenty of small tasks as part of the move, but there are a few key items you need to move to the top of your list.
- VERY IMPORTANT: Notify your payers. Once you have your new address, you need to notify your payers immediately. If you fail to notify your payers, your revenue will come to a screeching halt.
- Don’t forget your patients. You are required to let patients know where to find your new practice and their charts. The notification can take the form of a letter, newspaper announcement, or phone call. Placing a sign in your office 30 days before the change is also recommended so that you can keep your patients aware of your move. Some states require one or more ways of notifying your patients. Researching what your state guidelines are for relocating your practice should be taken seriously.
- Marketing your move. After you have notified your patients, you want to make sure your new office location is going to bring in new patients. If you are in primary care, you may want to consider creating an announcement to your patients you have seen over the past couple years. Be sure to include a map of your new location and an explanation of why you are relocating. If you depend on referrals, target your referral base to increase your patient volume at the new location. Offering your expertise to the local newspaper as a guest contributor on a healthcare topic can also benefit your practice.
- Hospital privileges. Will you need to be credentialed with a new hospital? If so, you need to determine who is going to help with the credentialing process. Because the credentialing process for hospital privileges can take some time, you must start the process early.
Follow these simple tips and allow enough time for managing your move to make it as successful as possible.