Top EHR vendors among academic medical centers, teaching facilities and hospitals with more than 300 beds:
In the two reports Black Book Rankings identified the most important customer satisfation key performance indicators. Some of the most important attributes influencing EHR client companies' satisfaction with their EHR vendors were customization, interfaces, and reliability. The survey also found that EHR/EMR vendor satisfaction is highest among hospitals with faculty practices. Hospital clients with more than 25 employed/staff physicians are significantly more satisfied with their EMR than hospitals with networks of single and small group practices (2-5, 6-25 physician group) clients. Download a gratis copy here
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