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GroupOne Health Source Practice Management Blog

      

The GroupOne Health Source Blog

 Answers and Insights Every Healthcare Professional Needs.

 

How to Tell If Your EHR System is User-Friendly

by Kaitlyn Houseman on July 13, 2015

The days of paper medical records being an adequate solution for healthcare providers are over. Not only do national healthcare initiatives and payers like Medicare drive demand for electronic health records (EHRs), they simply make sense considering the level of recordkeeping required today.

Some doctors have resisted EHRs, and not without cause. There are EHR systems that are cumbersome, buggy, and that don't enhance practice efficiency. If you have implemented an EHR solution and are less than thrilled with it, don't assume that all EHRs are useless. In fact,
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Topics: eClinicalWorks, EHR

Top 4 ICD-10 Frequently Asked Questions with CMS and AMA

by Kaitlyn Houseman on July 7, 2015

Q. What if I run into a problem with the transition to ICD-10 on or after October 1st 2015?
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Topics: CMS, ICD-10

Physicians: Protect Your Online Reputation

by Kaitlyn Houseman on July 2, 2015

As a medical professional, it's imperative to make sure your patients see the right information when they search your name or your practice's name online. If you haven't taken the time to Google yourself, you might be in for quite a surprise. Reputation management services for physicians are on the rise; read on to find out why it's never been more important to monitor, manage and improve your online reputation.

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Topics: Practice Management, Marketing

5 Things You Must Know About Denied and Rejected Claims

by Toshya Griffin, CPC on July 1, 2015

As the ICD-10 deadline approaches, you might be wondering how your practice is following up on denied and rejected claims. According to CMS, 1 in 5 practices will see Medicare denials double for 6 months after October 1, 2015. Understanding how your practice is following up on denied and rejected claims now is critical to the success of your revenue cycle. Investing time into your denial management strategy can minimize the impact of ICD-10 on your practice.

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Topics: Revenue Cycle Management, Denial Management

Supreme Court Upholds ACA Subsidies Nationwide in King v. Burwell Decision

by Kaitlyn Houseman on June 25, 2015

The U.S. Supreme Court ruled on Thursday that the subsidies offered as part of the Affordable Care Act (ACA) will be available nationwide, regardless of whether they are used to buy health insurance on an exchange established by the federal government or an individual state.

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Topics: Affordable Care Act

5 Signs That You've Outgrown Your Legacy EHR

by Nicole Laucks on June 24, 2015

Electronic health records (EHRs) by themselves are not the solution to a medical practice's efficiency problems. Implemented without planning, or in a haphazard manner, EHRs can increase problems, especially at first. However, there are fewer holdouts who stick with paper records every year. The long term advantages of using an EHR system are becoming more evident as the healthcare industry moves towards changes such as ICD-10, PQRS, and Meaningful Use.

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Topics: EHR

5 Hidden Ways Your Medical Practice is Losing Revenue

by Toshya Griffin, CPC on June 17, 2015

According to recent studies, approximately 25%-30% of all medical practice income is lost due to incorrect coding, underpricing, missed or never submitted charges, and nonexistent or improper follow-up. Physician practices have to have a comprehensive and strategic approach to medical billing that involves a skilled personnel mix, from those who schedule appointments to those who follow up with insurers about denied claims. Many practices have switched or are switching to electronic health record (EHR) systems, expecting them to solve medical billing problems.
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Topics: Revenue Cycle Management, Practice Management

Physicians Beware! 3 Revenue Cycle Impacting Changes in 2015

by Kaitlyn Houseman on June 13, 2015

Just when you thought medical billing couldn't become a more complex process, it is set to do just that in 2015. Medical facilities could find their incomes affected unless they have a strategy ready for many of the changes expected to take place this year. This may be true even for practices that are experiencing above average financial outcomes.

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Topics: Revenue Cycle Management, ICD-10, Physician Payment

5 Critical Questions to Ask Every Patient

by Kaitlyn Houseman on June 13, 2015

When your medical practice has a new patient, starting off on the right foot can make a positive difference over the short and long term. Information you collect at the beginning of the patient relationship helps both parties avoid surprises and ensure that medical billing is accurate.

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Topics: EHR, Patient Engagement

Avoiding Cash Flow Interruptions from ICD-10

by Kaitlyn Houseman on June 10, 2015

The time has come for making the transition from ICD-9 to ICD-10, with the deadline being October 1, 2015. The old ICD-9 system is outdated and insufficient for meeting the demands of a healthcare system that uses electronic health records and sharing of information. With greater detail on things like laterality of a condition, ICD-10 documentation will ultimately provide much richer health data that conveys more information than the old codes.

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Topics: ICD-10

How Office Managers Can Support Their Physicians

by Kaitlyn Houseman on May 27, 2015

For a medical practice to succeed in providing the care patients need and staying financially solvent, physicians and office staff must work together in a sometimes carefully choreographed team effort. The reality of operating a medical facility today includes electronic medical records (EMRs) for most.

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Topics: EHR

Medicare Eligible Professionals: Take Action by July 1 to Avoid 2016 Medicare Payment Adjustment

by Kaitlyn Houseman on May 15, 2015

Payment adjustments for eligible professionals that did not successfully participate in the Medicare EHR Incentive Program in 2014 will begin on January 1, 2016. Medicare eligible professionals can avoid the 2016 payment adjustment by taking action by July 1 and applying for a 2016 hardship exception.

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Topics: CMS

Massachusetts’ Grove Medical Associates Wins 2015 HIMSS Davies Award

by Kaitlyn Houseman on May 12, 2015

eClinicalWorks®, a leader in ambulatory healthcare IT solutions, is pleased to congratulate Massachusetts’ Grove Medical Associates (GMA) on being awarded a Healthcare Information Management Systems Society (HIMSS) Ambulatory Davies Award of Excellence, which recognizes outstanding achievement of organizations that have used health IT, specifically electronic health record (EHR)-enabled improvement, to notably improve patient outcomes while achieving return on investment. This is the 13th eClinicalWorks’ customer to receive a HIMSS Davies Award of Excellence in the past eight years.

Located in Worcester County, Mass., GMA focuses on internal medicine and is affiliated with the Central Massachusetts Independent Physicians Association (CMIPA). GMA has four Board Certified Internal Medicine physicians, a Physician’s Assistant, a Nurse Practitioner, a Certified Nutritionist, registered nurses and medical assistants for more than 6,500 patients. In 2005, Grove Medical Associates implemented eClinicalWorks as a unified practice management and EHR solution to help improve the quality of patient care, streamline workflow and generate a return on investment (ROI), resulting in a 315% ROI.

“Grove Medical Associates focuses on a team approach to providing comprehensive health care in a high-quality and cost-effective manner,” said Dr. John E. Kelly, primary care physician at Grove Medical Associates, P.C. “We have seen a significant return on investment since implementing electronic health records, both financially and in regard to patient care. Now that we have our EHR system, we are seeing more patients a day, maximizing insurance incentives and adding health services. We have also seen significant care quality improvements and increased patient satisfaction.”

As stated in information on the HIMSS site, GMA’s use of technology along with a commitment by the practice has led to clear returns on this initiative. Since implementing the EHR system, charts are easily accessible with complete and accurate information, more patients are seen daily, additional health services are offered and preventative measures are easily tracked. Also, 81% of its patients have signed up for the eClinicalWorks Patient Portal, making it easy for the practice to communicate all normal lab results, imaging results and scheduled outside appointments. Appointment reminders are sent electronically and preventative measure campaigns, such as flu shot clinics, are established, reaching only the appropriate patients. This work culminated in GMA receiving a communications score of 97.4 in the Massachusetts Health Quality Partners 2013 Patient Experience Survey Report.

“Grove Medical Associates has been an early proponent of aligning technology and people to improve the care delivered to its patients,” said Girish Navani, CEO and co-founder of eClinicalWorks. “The great success this practice has achieved after the eClinicalWorks EHR implementation, along with its commitment to providing a secure communication channel between the practice and patient, demonstrates the real clinical and practical value that can be derived from utilizing the right solutions for a practice. As demonstrated here, healthcare technology can work together with medical providers to deliver the best possible care. We are proud to be a partner of Grove Medical Associates and congratulate the practice on receiving this award.”

Grove Medical Associates will be recognized at the 2016 Annual HIMSS Conference & Exhibition, February 29-March 4, 2016 in Las Vegas, according to HIMSS officials. For more information on applying for the HIMSS Davies Awards of Excellence, visit the HIMSS Davies Award website.

About eClinicalWorks
eClinicalWorks® (eclinicalworks.com) is a privately-held leader in ambulatory healthcare IT solutions. With physicians across all 50 states using its solutions, customers include ACOs, physician practices, out-patient departments of hospitals, health centers, departments of health and convenient care clinics. Thirteen eClinicalWorks customers have received the prestigious HIMSS Davies Awards during the past eight years, honoring excellence in electronic health record implementation. The company is second largest in the country for e-prescribing. Based in Westborough, Mass., eClinicalWorks has additional offices in New York City, Chicago, California and Georgia.

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Topics: eClinicalWorks

Updated 2014 Electronic Clinical Quality Measures for 2016 Reporting

by Kaitlyn Houseman on May 4, 2015

On May 1, CMS posted the annual update for the 2014 electronic clinical quality measures(eCQMs) for eligible hospitals and eligible professionals. Providers will use these updated measures to electronically report 2016 quality data for CMS quality reporting programs, including the Physician Quality Reporting System (PQRS), Inpatient Quality Reporting Program (IQR), and the EHR Incentive Programs.

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Topics: CMS, PQRS

[Infographic] How Providers are Using EHRs & Health IT to Improve Care

by Kaitlyn Houseman on April 30, 2015

While some practices have denied use of an EHR, others are embracing electronic  health records software to improve patient care, revenue, communication, and participate in various government incentive programs. HealthIT.gov recently released an infographic on how providers are using EHRs and Health IT to improve patient care. In fact, 8 in 10 physicians reported that EHR use has enhanced overall patient care.

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Topics: EHR, Incentive Programs

CMS Releases 2013 PQRS and eRX Incentive Program Experience Report

by Kaitlyn Houseman on April 30, 2015

The Centers for Medicare & Medicaid Services (CMS) released the 2013 Physician Quality Reporting System (PQRS) and Electronic Prescribing (eRx) Incentive Program Experience Report.
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Topics: CMS, PQRS

4 Reasons Your Medical Practice Must Leverage Social Media

by Kaitlyn Houseman on April 28, 2015

You may have just started your medical practice and could use some new patients. Or perhaps your practice is well established and in growth mode. Or maybe the competition is currently winning the never-ending battle for new customers.

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Topics: Practice Management, Patient Engagement

Why Investing in Revenue Cycle Management Services is On the Rise

by Keith Lage on April 24, 2015

Revenue cycle management is not something that  most medical  professionals understand, but it is a concept that is very near and dear to the bottom line of each medical practice. These days, medical practice management is being split up into two segments: managing the daily operations of the office and managing the way the practice does business. These are two separate functions and they both require full-time attention, which is why RCM outsourcing is on the rise.
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Topics: Revenue Cycle Management

Senate Passes Bill Stabilizing Doctors' Payments and Ending SGR Formula

by Kaitlyn Houseman on April 14, 2015

The Sustainable Growth Rate (SGR) formula has been eliminated. The Senate voted 92-8 to pass the Medicare Access and CHIP Reauthorization Act of 2015, which will replace the Sustainable Growth Rate. It was passed on the eve of a 21 percent cut to physicians' Medicare payments which was set to take place. Instead, the new legislation removes much of the instability and uncertainty that long has plagued the Medicare payment system so practices can focus on patient care. A huge step in the right direction, the bill also includes several other important improvements for physician practices. 

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Topics: Revenue Cycle Management

CMS Proposed Rule to Shorten Meaningful Use Reporting Period

by Kaitlyn Houseman on April 14, 2015

CMS issued a new proposed rule for the Medicare and Medicaid EHR Incentive Programs  to align Stage 1 and Stage 2 objectives and measures with the long-term proposals for Stage 3.

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Topics: CMS, Incentive Programs