<img src="//bat.bing.com/action/0?ti=5203022&amp;Ver=2" height="0" width="0" style="display:none; visibility: hidden;">
GroupOne Health Source Practice Management Blog

      

The GroupOne Health Source Blog

 Answers and Insights Every Healthcare Professional Needs.

 

CMS Proposes Quality Payment Program Rule for 2018: Here's What You Need to Know

by Kaitlyn Houseman on June 23, 2017

On Tuesday, CMS issued a proposed rule that would make changes in the second year of the Quality Payment Program. The proposed rule includes changes that would not only simplify the program, but also ensure high-quality care within Medicare is at the forefront of the Quality Payment Programs. Here's what you need to know about the proposed rule for the 2018 performance period.

Read More

Topics: Revenue Cycle Management, Practice Management, Merit Based Incentive Payment System, Value-Based Reimbursement, MACRA

How Practices Can Start Preparing for New Medicare Cards

by Kaitlyn Houseman on June 22, 2017

CMS will issue new Medicare cards starting in April 2018 with a new unique, randomly-assigned number called a Medicare Beneficiary Identifier (MBI) to replace the existing Social Security-based Health Insurance Claim Number (HICN) both on the cards and in various CMS systems we use now. However, both the MBIs on the new cards and the Social Security­ based HICNs that exist on the cards today, can be used. Here's what you need to know to start preparing your practice for new Medicare cards.

Read More

Topics: Revenue Cycle Management, Practice Management, CMS

10 Most Popular Physician Rating and Review Sites

by Kaitlyn Houseman on June 1, 2017

Gathering online reviews hasn't always been a priority for healthcare providers and clinics, but in today's cyber-connected world, you can't afford to miss what patients are saying about your practice online. When it comes to medical practice or even physician online reputation management, there are ten main review sites you should be monitoring and using to collect reviews from patients.

Read More

Topics: Practice Management, Marketing

Happy Staff, Happy Patients: Improving Healthcare Staff Happiness

by Kaitlyn Houseman on May 27, 2017

Unhappy staff at your practice? Now, more than ever, having happier and more engaged employees is crucial to your practice's success. The shift to value-based care is placing a new kind of importance on patient satisfaction and with the reputational effects coming with the Merit-based Incentive Payment System, practices can't afford to ignore patient experience and satisfaction. 

Read More

Topics: Practice Management, Patient Engagement

HIMSS17 Highlights and Quality Payment Program Presentations Now Available

by Kaitlyn Houseman on March 9, 2017

Not able to attend the HIMSS conference this year? No worries. We've put together a list of some highlights from the conference and some newly posted resources from CMS that provide even more information on one of the many hot topics this year at HIMSS, the Merit-based Incentive Payment System.

Read More

Topics: Medical Business, Practice Management, Health IT

Top 5 Practice Management Challenges and Their Solutions

by Keith Lage on March 8, 2017

While it's estimated that practices in the U.S. lose $125 billion each year due to poor medical billing operations, the challenges of practice management expand far beyond revenue cycle management. Here, we'll discuss the top 5 practice management challenges and provide resources and solutions that can assist in overcoming them.

Read More

Topics: Revenue Cycle Management, Practice Management

10 Most Popular GroupOne Health Source Posts of 2016

by Kaitlyn Houseman on December 30, 2016

What a year it has been! Thank you to all of our readers for your continued support and readership. This year, our blog subscribers doubled and we celebrated 25 years of helping practices overcome some of the most difficult healthcare reimbursement challenges. We're looking forward to another great year and will continue to publish helpful content that helps your practice succeed in a rapidly changing healthcare reimbursement environment. But before we head into 2017, let's take a look back at some of our most popular posts from 2016.

Read More

Topics: Revenue Cycle Management, Practice Management

4 Ways Independent Practices Can Thrive in the Face of Changing Reimbursement

by Arun Murali on September 29, 2016

Independent health care providers are facing more challenges today than ever before. With changes in payment models and reimbursement methods, competition with a large group of employed physician practices, and changes in patients’ insurance coverage, a practice can be at risk for decreased revenue and increased financial instability. Having an efficient Revenue Cycle Management (RCM) process and integrated electronic health records (EHRs) software can help mitigate financial risk of course, but there are also other key areas that independent clinics can focus on in order to drive success in the face of changing reimbursement.

Read More

Topics: Revenue Cycle Management, Medical Business, Practice Management

The Beginners Quick Start Guide to Text Messaging Patients

by Kaitlyn Houseman on August 12, 2016

Text messaging is fully integrated into millions of people's lives and is a convenient, less obtrusive alternative to the phone call. With 97% of Americans using their phones to text, many physicians are wondering how to incorporate text message communication into their practices.

Read More

Topics: EHR, Practice Management, Patient Engagement

Do Patients Hate Your Website?

by Kaitlyn Houseman on August 6, 2016

Someone needs to tell you: Your website matters. It matters as much as, if not more than, your actual brick and mortar office. For many, it is their first experience of your practice. It is the first impression you make on many of your patients or patients-to-be (or not to be, depending on how that impression goes…). 

Read More

Topics: Practice Management, Patient Engagement, Marketing

Some Health Insurance Companies Automatically Enrolling Patients In Medicare Advantage Plans

by Keith Lage on August 3, 2016

Whether to sign up for traditional Medicare or with a Medicare Advantage plan may no longer be your decision to make. It turns out that some Medicare-age people are being automatically enrolled in Medicare Advantage plans by something called "seamless conversion."

Read More

Topics: Revenue Cycle Management, Practice Management

How Can You Reduce Your Accounts Receivables? Try a CCOF Policy

by Ricki Ransom on June 29, 2016

Today, high-deductible insurance plans are more and more standard for patients. According to a recent report from InstaMed, 74 percent of healthcare providers reported an increase in patient financial responsibility in 2015, which has prompted healthcare revenue cycle management strategies to focus more on consumers. This reality makes collections that much more difficult, and practices often encounter patients “forgetting” their checkbooks or credit cards at the time of service. 

Read More

Topics: Revenue Cycle Management, Practice Management, Self-Pay

Top 20 Most Popular EMR Software Solutions

by Kaitlyn Houseman on May 7, 2016

EHR systems assist medical practitioners in the creation, storage, and organization of electronic medical records, including patient charts, electronic prescriptions, lab orders, and evaluations (just to name a few common features). But what is the most popular electronic health records (EHR) software?

Read More

Topics: EHR, Practice Management, EHR Training

5 Ways to Increase Physician Referrals to Your Practice

by Ricki Ransom on April 28, 2016

Independently owned clinics - particularly specialty clinics - may find the process of getting physician referrals to be daunting. There are multiple reasons for this. For one thing, the number of specialist categories has grown in the past decade, so there are more types of specialists for patients to be sent to. At the same time, there are more multispecialty groups that refer to specialists within the group, while many smaller clinics are being purchased by hospitals where internal referrals dominate.

Read More

Topics: Revenue Cycle Management, Medical Business, Practice Management

What Is the Patient Experience?

by Kaitlyn Houseman on April 26, 2016

The concept of "patient experience" seems straightforward however, there are widely varying views among people in the healthcare industry as to what the "patient experience" really means. Nearly three-quarters of respondents (74%) to the  2013 HealthLeaders Media Patient Experience Leadership Survey expect to focus on patient experience training and education over the next three years. The patient experience is clearly a priority but what is it?

Read More

Topics: Practice Management, Patient Engagement

Communicating About Co-Pays to Patients

by Ricki Ransom on April 11, 2016

Increasing plan deductibles might be a sound solution to slowing health care cost growth, but these high deductible health plans pose a new array of challenges to healthcare revenue cycle management. The number of people covered by an employer-sponsored high-deductible health plan (HDHP) is growing while almost 90% of enrollees in Affordable Care Act (ACA) in Affordable Care Act (ACA) Marketplaces have a HDHP. Communicating financial responsibilities to your patients is no longer optional, it's essential.

Read More

Topics: Revenue Cycle Management, Practice Management

Recognizing the Signs of Physician Burnout

by Kaitlyn Houseman on March 28, 2016

Burnout is an occupational hazard for high achievers, so it's no surprise that it is becoming more common and severe among physicians, who tend to be very high-achieving individuals. Physicians who face burnout are often the ones who are most passionate about what they do, making burnout more difficult to detect and prevent.

Read More

Topics: Medical Business, Practice Management

10 Disruptive Healthcare Companies to Watch

by Kaitlyn Houseman on March 10, 2016

Disruption by technology has affected more industries than it has left alone, and many involve things you do and use every day. For example, Facebook Messenger disrupted SMS messaging, Amazon disrupted eBooks, and Uber disrupted the taxi industry. Healthcare is no exception, experiencing disruption in the form of telemedicine, new devices, and new care delivery paradigms.

Read More

Topics: Medical Business, Practice Management, Patient Engagement, Telehealth

What You Need to Know About the Medicare Overpayment Rule

by Ricki Ransom on March 9, 2016

Remember in 2012 when CMS issued a rule requiring healthcare providers who discover past overpayments by Medicare or Medicaid to refund it within 60 days or risk the overpayment being labeled as a false claim? Well the final rule was published by CMS just last month (February). Here's what you need to know about the Medicare Overpayment Final Rule.

Read More

Topics: Medical Business, Practice Management, CMS

Tips for Monitoring and Managing Your Practice's A/R

by Toshya Griffin, CPC on March 7, 2016

Managing accounts receivable (AR) is challenging, and will be even more complicated as more people obtain coverage under high-deductible healthcare plans. Outstanding balances are growing, and collecting these balances is essential when it comes to increasing your practice's cash flow

Read More

Topics: Practice Management, Denial Management