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Welcome to GroupOne's Blog 

Insights to guide your practice. 

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How To Offer Telemedicine to Patients and Get Paid

by Kaitlyn Houseman on February 21, 2018

Because of the convenience, telemedicine may attract new patients or serve as an incentive for current patients to seek treatment more often. Simply stated, providers who are waiting to implement telemedicine services are missing out on their chance to improve quality of care while also improving patient satisfaction.

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Topics: Telehealth

Majority of Physicians Happier with eClinicalWorks Compared to Other EHR Vendors

by Kaitlyn Houseman on January 10, 2018

Ever wonder what an actual end user of an EHR software thinks of it? A recent survey by Reaction Data asked 889 physicians just that. Nearly 57 percent of respondents belong to ambulatory care facilities while the remaining 43 percent belong to acute care facilities. According to the survey data, Epic is by far the most widely used EHR but when it comes to EHR reviews and which EHR physicians are most satisfied with, eClinicalWorks takes the lead with 82% overall satisfaction.

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Topics: eClinicalWorks, EHR

A Review of the 2018 CPT Code Set Updates

by Kaitlyn Houseman on December 14, 2017

The new year is almost here meaning it is time for new Current Procedural Terminology (CPT) code changes! The 2018 CPT code set comes with a number of changes that may affect claims processing so it's time to start reviewing which codes affect your practice in order to prevent revenue cycle management disruptions. 

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Topics: Coding

What You Need to Know Now: Analyzing the 2018 MACRA Quality Payment Program Final Rule

by Kaitlyn Houseman on November 3, 2017

Yesterday the Centers for Medicare & Medicaid Services (CMS) issued the final rule with comment for the second year of the Quality Payment Program (calendar year 2018) as required by the Medicare Access and CHIP Reauthorization Act of 2015 (MACRA). The changes reflect the commitment CMS has made to minimizing the burden of participation in the Quality Payment Programs while still focusing on meaningful measurement and improved healthcare delivery.

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Topics: Revenue Cycle Management, Merit Based Incentive Payment System, MACRA, Alternative Payment Models

12 Eye-Opening Patient Pay and Healthcare Payment Market Statistics You Should Know

by Kaitlyn Houseman on September 14, 2017

With the increasing number of high-deductible health plans, optimizing your revenue cycle management for patient pay collections is no longer a matter of if, but when. These 12 eye-opening patient pay and healthcare payment market statistics are sure to convince you that focusing your revenue cycle efforts on patient pay collections is worthwhile.

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Topics: Revenue Cycle Management, Self-Pay, Physician Payment, Patient Pay

5 MIPS Myths Debunked!

by Kaitlyn Houseman on September 8, 2017

 As we near October 2nd, the last day to start participating in MIPS and satisfy the 90-day minimum performance period, it's important to separate fact from fiction. According to CMS, nearly 600,000 clinicians will participate in MIPS under the Quality Payment Program but there's still some confusion surrounding participation options, eligibility, and the program in general. Here we'll clear up some common misconceptions about the MIPS program to help you better understand what MIPS is and how it affects your practice.

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Topics: Revenue Cycle Management, Merit Based Incentive Payment System, MACRA, Alternative Payment Models

CMS Proposes Quality Payment Program Rule for 2018: Here's What You Need to Know

by Kaitlyn Houseman on June 23, 2017

On Tuesday, CMS issued a proposed rule that would make changes in the second year of the Quality Payment Program. The proposed rule includes changes that would not only simplify the program, but also ensure high-quality care within Medicare is at the forefront of the Quality Payment Programs. Here's what you need to know about the proposed rule for the 2018 performance period.

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Topics: Revenue Cycle Management, Practice Management, Merit Based Incentive Payment System, Value-Based Reimbursement, MACRA

How Practices Can Start Preparing for New Medicare Cards

by Kaitlyn Houseman on June 22, 2017

CMS will issue new Medicare cards starting in April 2018 with a new unique, randomly-assigned number called a Medicare Beneficiary Identifier (MBI) to replace the existing Social Security-based Health Insurance Claim Number (HICN) both on the cards and in various CMS systems we use now. However, both the MBIs on the new cards and the Social Security¬≠ based HICNs that exist on the cards today, can be used. Here's what you need to know to start preparing your practice for new Medicare cards.

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Topics: Revenue Cycle Management, Practice Management, CMS

10 Most Popular Physician Rating and Review Sites

by Kaitlyn Houseman on June 1, 2017

Gathering online reviews hasn't always been a priority for healthcare providers and clinics, but in today's cyber-connected world, you can't afford to miss what patients are saying about your practice online. When it comes to medical practice or even physician online reputation management, there are ten main review sites you should be monitoring and using to collect reviews from patients.

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Topics: Practice Management, Marketing

Happy Staff, Happy Patients: Improving Healthcare Staff Happiness

by Kaitlyn Houseman on May 27, 2017

Unhappy staff at your practice? Now, more than ever, having happier and more engaged employees is crucial to your practice's success. The shift to value-based care is placing a new kind of importance on patient satisfaction and with the reputational effects coming with the Merit-based Incentive Payment System, practices can't afford to ignore patient experience and satisfaction. 

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Topics: Practice Management, Patient Engagement

Are You Exempt from the Merit-Based Incentive Payment System?

by Kaitlyn Houseman on May 11, 2017

Still wondering if you need to participate in the Merit-based Incentive Payment System? You're not alone. The transition from Meaningful Use, PQRS, and VBM programs all seemed to happen rather quickly and the MIPS scoring methodology has a number of healthcare professionals wondering if participating is even worth the headache. Fortunately, CMS announced that the official Quality Payment Program participation letters will be sent to eligible clinicians in late April through May to inform clinicians if they are required to participate.

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Topics: MACRA

House Passes Measures to Repeal and Replace the Affordable Care Act

by Kaitlyn Houseman on May 4, 2017

The House on Thursday approved a bill to repeal and replace major parts of the Affordable Care Act. The vote, 217-213, came on President Trump's 105th day in office and dismantles key ACA provisions such as essential health benefits and pre-existing condition protections.

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Topics: Affordable Care Act

How to Switch Medical Billing Services Without Losing Revenue

by Keith Lage on May 1, 2017

If your medical billing service is losing your practice revenue, you should be looking into switching your billing services provider. You know that once you find a new service and start fixing some of the errors from your current billing service, your revenue will soar. But how do you go about switching from your existing billing service to a new billing service without losing even more revenue?

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Topics: Revenue Cycle Management

Top 5 Credit Card on File Questions and Answers

by Kathy Kuhn on April 27, 2017

Today the average practice has up to 35% of their revenue coming from patient pay but 81% of self-pay revenues go uncollected. It's no wonder that practices today are turning to credit card on file programs to solve the challenges of patient pay collections. 

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Topics: Revenue Cycle Management, Patient Pay

CMS Announces New Educational Initiative to Raise Awareness of Chronic Care Management

by Kaitlyn Houseman on March 15, 2017

Today, the Centers for Medicare & Medicaid Services Office of Minority Health (CMS OMH) and the Federal Office of Rural Health Policy at the Health Resources and Service Administration (HRSA) introduced Connected Care, an educational initiative to raise awareness of the benefits of chronic care management (CCM) services for Medicare beneficiaries with multiple chronic conditions and to provide health care professionals with support to implement CCM programs.

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Topics: CMS, Value-Based Reimbursement

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