Messenger 5.0

Improve Patient Communication

Messenger^® is a care management tool that enhances communication between the physician office and the patient. By using Voice-over-Internet Protocol (VoIP) technology, practices can send voice messages to patients and SMS text messages. eClinicalMessenger has been designed as part of the eClinicalWorks comprehensive EHR solution as opposed to being a stand-alone product, so patients can respond to the message and have their response change the status in the EMR system to reflect that response.

  Features Include:

• Integrating workflows for increased office efficiency
• Preventative health reminders for Meaningful Use compliance
• Scheduling jobs that compile lists of patients that are eligible for reminders, outreach campaigns and educational materials
• Communicating with the patient in their preferred method
• Using clinically relevant information to identify patients who should receive reminders for follow-up care
• Generating lists of patients by specific conditions for reduction of disparities and outreach