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Kaitlyn Houseman

As the Marketing Specialist at GroupOne Health Source, Kaitlyn leverages the company's experience in revenue cycle management and healthcare IT to bring readers expert advice on all things healthcare practice management. Since joining the sales and marketing division at GroupOne, Kaitlyn has been able to identify the top concerns of healthcare professionals and develop content that provides answers and insights into healthcare policy, patient pay strategies, EHR optimization, and medical coding and billing.

Email: khouseman@g1hs.com

Author's Posts

Healthcare Metrics You Need to Track in an Age of Value-Based Payment

by Kaitlyn Houseman on April 5, 2016

The incorporation of value-based payment into healthcare revenue cycle management is one of the defining narratives of this era of healthcare in the United States. The Department of Health and Human Services hopes to shift its payment system to nearly one-third value-based this year, with 50% of its payments to be value-based by the year 2018. Furthermore, it expects nearly all fee-for-service health plans to include some degree of value-based components by then.

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Topics: Revenue Cycle Management, Value-Based Reimbursement

Recognizing the Signs of Physician Burnout

by Kaitlyn Houseman on March 28, 2016

Burnout is an occupational hazard for high achievers, so it's no surprise that it is becoming more common and severe among physicians, who tend to be very high-achieving individuals. Physicians who face burnout are often the ones who are most passionate about what they do, making burnout more difficult to detect and prevent.

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Topics: Medical Business, Practice Management

Strategies to Turn Patients Into Bill-Paying Customers

by Kaitlyn Houseman on March 22, 2016

Revenue cycle management is a complex interaction of services, billing codes, benefit analysis, and successful invoicing. Historically, hospitals and most other providers received 90% of their reimbursement from insurance plans, with the patient portion receiving significantly less concern, since it was traditionally such a small part of overall revenues.
  
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Topics: Revenue Cycle Management, Self-Pay

5 Common Reasons for Claim Denials

by Kaitlyn Houseman on March 21, 2016

When a patient's insurance claim is denied, not only can your cash flow be affected, the relationship with your patient can be damaged as well. Some claim denials can be successfully appealed, but even when appeals succeed, they can temporarily leave claim status up in the air - something both your practice and your patient would like to avoid.

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Topics: Revenue Cycle Management, Denial Management

10 Disruptive Healthcare Companies to Watch

by Kaitlyn Houseman on March 10, 2016

Disruption by technology has affected more industries than it has left alone, and many involve things you do and use every day. For example, Facebook Messenger disrupted SMS messaging, Amazon disrupted eBooks, and Uber disrupted the taxi industry. Healthcare is no exception, experiencing disruption in the form of telemedicine, new devices, and new care delivery paradigms.

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Topics: Medical Business, Practice Management, Patient Engagement, Telehealth

What You Need to Know About the Medicare Overpayment Rule

by Kaitlyn Houseman on March 9, 2016

Remember in 2012 when CMS issued a rule requiring healthcare providers who discover past overpayments by Medicare or Medicaid to refund it within 60 days or risk the overpayment being labeled as a false claim? Well the final rule was published by CMS just last month (February). Here's what you need to know about the Medicare Overpayment Final Rule.

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Topics: Medical Business, Practice Management, CMS

Medicare EHR Incentive Program Attestation Deadline this Friday

by Kaitlyn Houseman on March 9, 2016

Eligible professionals, eligible hospitals, and critical access hospitals (CAHs) participating in the Medicare Electronic Health Record (EHR) Incentive Program must attest using the Medicare & Medicaid EHR Incentive Program Registration and Attestation System no later than Friday, March 11, 2016 at 11:59 p.m. EST.

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Topics: CMS, Incentive Programs

How Medical Transcription is Bridging the ICD-10 Documentation Gap

by Kaitlyn Houseman on March 8, 2016

It's been several months since the ICD-10 transition deadline, but that doesn't mean that every practice and hospital is fluent in ICD-10 just yet. With the number of codes increasing considerably from ICD-9 to ICD-10, and with longer codes that include far more specificity, it will take time for ICD-10 codes to become free-flowing and automatic, even among experienced coders.

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Topics: Revenue Cycle Management, ICD-10, Transcription

Tips for Monitoring and Managing Your Practice's A/R

by Kaitlyn Houseman on March 7, 2016

Managing accounts receivable (AR) is challenging, and will be even more complicated as more people obtain coverage under high-deductible healthcare plans. Outstanding balances are growing, and collecting these balances is essential when it comes to increasing your practice's cash flow

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Topics: Practice Management, Denial Management

5 Most Effective Ways to Increase New Patient Referrals

by Kaitlyn Houseman on March 2, 2016

Referrals offer a connection a little more solid than a new patient who finds you via Google search or in the Yellow Pages. When you get a word-of-mouth referral, your existing patient is acting as a "salesperson," and it costs you very little compared to the cost of advertising your practice. Increasing the number of referrals from patients can help fill your schedule and in turn grow your practice.
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Topics: Medical Business, Practice Management, Marketing

CMS Extends Hardship Exception Application Deadline

by Kaitlyn Houseman on February 29, 2016

The Centers for Medicare & Medicaid (CMS) has extended the deadline to July 1 for eligible professionals (EPs), eligible hospitals (EHs), and critical access hospitals (CAHs) to apply for a Medicare Electronic Health (EHR) Incentive Program Hardship Exemption.

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Topics: CMS, Incentive Programs

Telemedicine is Taking Off! Here's Why

by Kaitlyn Houseman on February 25, 2016

Healthcare is ever-changing. One advancement, telehealth, is one of the hottest trends in healthcare and technology right now. With the shortage of physicians, increase of chronic conditions, and the rising costs of healthcare, telehealth is becoming more necessary and useful than ever.

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Topics: Practice Management, Telehealth

Talking HealthIT with Lee Farabaugh CIO at PointClear

by Kaitlyn Houseman on February 20, 2016

The healthcare industry is facing growing pains, especially where technology is concerned. We recently caught up with Lee Farabaugh, Chief Innovation Officer and EVP of Professional Services for PointClear Solutions to get her advice on what providers should be talking to their software vendors about.

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Topics: Practice Management

Are You Undercoding Out of Fear of an Audit?

by Kaitlyn Houseman on February 16, 2016

Declining reimbursement is one of the biggest challenges physicians face today. Ask any physician and they will tell you about the daily struggle of getting paid for their services. However, many physicians are leaving a significant amount of money on the table by undercoding.

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Topics: Revenue Cycle Management, Coding

CMS Extends the Attestation Deadline for the EHR Incentive Programs

by Kaitlyn Houseman on February 11, 2016

The Centers for Medicare & Medicaid Services (CMS) extended the attestation deadline for the Medicare and Medicaid Electronic Health Record (EHR) Incentive Programs to Friday, March 11, 2016 at 11:59 p.m. ET, from the original deadline of Monday, February 29.

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Topics: CMS, Incentive Programs

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