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Keith Lage

Keith is the Director of Business Development at GroupOne Health Source. His CPA experience and forward thinking has helped shape GroupOne's customer success and growth.

Email: klage@g1hs.com

Author's Posts

Can Billing Software Help Minimize Denials?

by Keith Lage on November 6, 2015

Medical providers make most of their revenue by successfully processing claims, and claims mistakes affect the bottom line. Fortunately, many claims are preventable and recoverable. Successfully preventing billing mistakes and appealing a denied or rejected claim often has to do with the quality of the medical billing software a practice uses. 

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Topics: Revenue Cycle Management, Denial Management

Why Your ICD-10 Implementation Failed

by Keith Lage on October 27, 2015

You might be wondering why hundreds of practices experienced a smooth transition to ICD-10 but your practice didn't. Was it really that easy? Did you miss something? The ICD-10 transition was the biggest change to healthcare in decades. Why is my practice the only one struggling? 

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Topics: ICD-10

Payment Disputes: What Are Your Next Steps?

by Keith Lage on October 10, 2015

Payment disputes are a fact of life for most medical practices. With the increasing number of high deductible health plans, Americans are struggling over medical debt and putting more of their take-home pay into medical costs than ever. A survey by NerdWallet found out that Americans pay three times more for third party collection of medical debt than for credit card and bank debt combined. In 2014, around 20% of American adults were contacted by debt collection agencies because of medical bills.

Even when Americans expect sizable medical bills, they're often surprised by just how sizable they are. The NerdWallet survey found that 63% of Americans say they've received medical bills that were higher than they expected. From 2010 to 2013, American median household income fell by $2,300, yet healthcare expenses during that time increased by $1,814, and out-of-pocket healthcare spending is expected to experience annual growth of double the GDP growth for the next several years. It's no wonder billing disputes between medical practices and patients are so common. Here's what you can do to prevent and cope successfully with billing disputes.

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Topics: Revenue Cycle Management

Post ICD-10: What to Expect After October 1st

by Keith Lage on September 30, 2015

Tomorrow ICD-10 will replace the current classification system, ICD-9. Whether you're ready or not, ICD-9 codes will no longer be accepted on claims. Claims with ICD-9 codes after October 1 will be denied without payment. While surveys indicating readiness for the ICD-10 transition vary, one thing is for sure: ICD-10 will dramatically impact medical billing and cash flow. 

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Topics: Revenue Cycle Management, ICD-10, Coding

Why Investing in Revenue Cycle Management Services is On the Rise

by Keith Lage on April 24, 2015

Revenue cycle management is not something that  most medical  professionals understand, but it is a concept that is very near and dear to the bottom line of each medical practice. These days, medical practice management is being split up into two segments: managing the daily operations of the office and managing the way the practice does business. These are two separate functions and they both require full-time attention, which is why RCM outsourcing is on the rise.
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Topics: Revenue Cycle Management

2014 Medicare Physician Fee Schedule Final Rule Impact

by Keith Lage on December 4, 2013

Last Wednesday, while most of us were stuffing the turkey and preparing for a long weekend, the Centers for Medicare and Medicaid Services (CMS) finalized payment rates and policies for 2014 in the Physician Fee Schedule (PFS) Final Rule.  Care management outside of the routine office visit and policies to promote high quality care and efficiency in Medicare were a major focus in the proposal.  The final rule sets payment rates for physicians and non-physician practitioners paid under the Medicare Physician Fee Schedule for 2014 and addresses the policies included in the proposed rule issued in July. CMS projects that total payments under the fee schedule in 2014 will be approximately $87 billion.

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Topics: Revenue Cycle Management, CMS

Latest Meaningful Use Incentive Program Stats From CMS

by Keith Lage on September 3, 2013

$15.9 billion paid since the EHR program’s inception, including $6.4 billion to 312,000 Eligible Providers.

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Handy Cheat Sheet - Meaningful Use & Payment Timeline

by Keith Lage on July 23, 2013

Handy Cheat Sheet - Meaninful Use and Incentive Payment Timeline

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Medical Claims Payments via EFT: No Brainer

by Keith Lage on August 16, 2012

Electronic Funds Transfer (EFT) is a payment method utilizing electronic means (as contrasted with paper checks) to transfer monies between parties. EFT payments can be nearly instantaneous (avoiding postal delays) and reduce personnel costs associated with depositing payments. Many practices already use EFT to transfer employees’ wages electronically into each employee’s designated bank account, reducing administrative payroll expenses.

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Topics: Revenue Cycle Management, Medical Business, Denial Management

Burn Due to Water Skis on Fire? - There's an ICD-10 Code For That

by Keith Lage on September 19, 2011

Walked Into a Lamppost? Hurt While Crocheting? Burn Due to Water Skis on Fire? – There’s a Code for that. This is an article from the Wall Street Journal that was posted on Sept 13, 2011 regarding ICD-10. Some may find this interesting/amusing. ICD-10 is a good reason for medical practice to partner with a professional billing service firm like GroupOne Health Source.

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Topics: Revenue Cycle Management, ICD-10, Coding

CMS Posts Guides to Help Care Providers Plan HIPAA, ICD-10 Changes

by Keith Lage on September 14, 2011

Implementation Widget and Timelines 

For detailed timelines of activities that providers, physicians, medical practices, payers, and vendors need to; undertake to prepare for Version 5010 and ICD-10, download our timeline widget to your desktop or mobile device.

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Topics: Practice Management, CMS, ICD-10

National EHR Provider Call: Understanding Meaningful Use

by Keith Lage on July 28, 2011

Medicare and Medicaid EHR Incentive Programs: Understanding Meaningful Use
Thursday, August 18, 2011
1:30 PM - 3:00 PM (Americas) Eastern Time (US & Canada)
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Topics: eClinicalWorks, EHR, CMS, Affordable Care Act, Incentive Programs

Free Live Webinar - eClinicalWorks EMR & the Cure for MU

by Keith Lage on July 26, 2011

Registration is now open for the the September and October 2011 live webinar slots.  Reserve your spot today.

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Topics: eClinicalWorks, EHR, Affordable Care Act, Incentive Programs

ICD-10 National Provider Call

by Keith Lage on July 26, 2011

Registration Now Open for the ICD-10

 Implementation Strategies for Physicians

National Provider Call

Is your office preparing for a smooth transition to ICD-10 on October 1, 2013? The Centers for Medicare & Medicaid Services (CMS) will host a National Provider Call on "ICD-10 Implementation Strategies for Physicians." CMS subject matter experts will discuss ways that physician offices can prepare for the change to ICD-10 for medical diagnosis and inpatient procedure coding. A question and answer session will follow the presentations.

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Topics: CMS, ICD-10, EHR Training

Helpful EHR Meaningful Use Attestation Tools and Resources

by Keith Lage on July 22, 2011

Take a Look at CMS' Attestation Resources

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Topics: EHR, Affordable Care Act, Incentive Programs

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