<img src="//bat.bing.com/action/0?ti=5203022&amp;Ver=2" height="0" width="0" style="display:none; visibility: hidden;">
Blog BG Image 2018 v2.png

Welcome to GroupOne's Blog 

Insights to guide your practice. 

Subscribe to Blog Updates

 

[ON DEMAND WEBINAR] Keeping Patient Communications Secure & Compliant

Don't let your fear of HIPAA violations stand in the way of adopting new technologies that can improve your day-to-day operations.

WATCH NOW

How to Keep Patient Communication Secure and HIPAA Compliant

How Telemedicine is Transforming Healthcare

by Kaitlyn Houseman on December 15, 2015

Healthcare experts might have been pushing telemedicine for decades but only recently have we seen the rapid adoption of electronic health records push physicians to get on board with telemedicine. Telemedicine is transforming healthcare and is now becoming integrated into the ongoing operations of hospitals, specialty departments, private practices and consumer's home and workplaces.

Read More

Topics: Practice Management, Telehealth

Increasing Patient Pay: 5 Questions You Must Ask

by Kaitlyn Houseman on December 14, 2015

Medical billing can be the "elephant in the room" when it comes to dealing with patients. Tricky as it can be, however, it's important to maintain lines of communication with patients, particularly since more patients are paying a larger portion of their medical bills despite more people having insurance.

Read More

Topics: Revenue Cycle Management, Patient Engagement, Self-Pay

3 Ways to Avoid Patient Complaints About Medical Bills

by Kaitlyn Houseman on December 12, 2015

Has your practice seen an increase in patient phone calls surrounding billing complaints? Mistakes on medical bills are not uncommon. In fact, over 80% of medical bills contain errors, whether from erroneous charges, double billings or, in some cases, abusive charging practices. Your practice can avoid these mistakes by following a few simple guidelines.

Read More

Topics: Revenue Cycle Management, Patient Engagement

5 Surprising Ways to Fix Communication Breakdowns at Your Practice

by Kaitlyn Houseman on December 11, 2015

Medical practices often function at a fast pace, and in this type of environment, communication breakdowns will eventually happen. Maybe someone didn't hear a question, or wrote down a hasty note to do something and then forgot about it. When communication problems go unaddressed, problems can become entrenched and lead to even bigger problems down the road.
Read More

Topics: Practice Management

Why Your ICD-10 Transition Might Not Be Long Term Success

by Keith Lage on December 9, 2015

Many health organizations have checked ICD-10 off as a complete success since its go-live date of October 1st brought little disruption to practice productivity and cash flow. But is it too early to declare with certainty that the ICD-10 transition was indeed successful?
Read More

Topics: Revenue Cycle Management, ICD-10

How to Revamp Your Revenue Cycle Without Destroying Your Practice

by Kaitlyn Houseman on December 8, 2015

Do you know how your revenue cycle is performing? If I asked you today to run some reports that measure the effectiveness of your revenue cycle, could you do it? A surprising number of doctors and practice managers have trouble answering those questions. Often, practices tick along as usual until a noticeable change in cash flow occurs, and then the staff scrambles to discover the source of the problem.
Read More

Topics: Revenue Cycle Management, Practice Management

CMS Releases Notice To Address ICD-10 Claims Processing Issues

by Kaitlyn Houseman on December 7, 2015

CMS recently issued an update on the steps it has taken to address isolated problems with processing ICD-10 codes, AHA News reports (AHA News, 11/20). The U.S. health care system transitioned from using ICD-9 codes to the ICD-10 code set on Oct. 1. The switch required health care providers and insurers to change out about 14,000 codes for about 68,000 codes (iHealthBeat, 10/30).

Read More

Topics: CMS, ICD-10

Will EHRs and Meaningful Use Take Medical Practices Into the Future?

by Nicole Laucks on December 5, 2015

In 2009, President Obama signed the HITECH Act into law, creating a roadmap  for a nationwide health information infrastructure. The goal was to have every healthcare provider in America using electronic health records (EHRs) in such a way as to improve care quality and efficiency of care delivery. 
Read More

Topics: EHR, Incentive Programs

5 Surprising Ways Physicians Can Prevent Revenue Loss

by Nicole Laucks on December 3, 2015

Decreasing reimbursement and rising costs aren’t the only factors causing financial problems for medical practices. In most practices, inefficiency can cause significant amount of revenue loss. You might even be surprised at the subtle ways revenue could be leaking from your practice. 

Read More

Topics: Revenue Cycle Management, Practice Management

"Always Be Recruiting" and Other Recruiting Tips Your Practice Needs

by Kaitlyn Houseman on December 2, 2015

Every industry on Earth has changed drastically in the 21st Century. Healthcare professionals, however, have been hit harder than most, with changing insurance policies, an uncertain economy, and the demands of the Information Age to contend with. People working in the medical industry are constantly coming and going, and savvy practices must learn how to recruit effectively to not only have the best and brightest in their field, but any doctors at all.

Read More

Topics: Practice Management, Hospital Networks

Have 15 Minutes? Run These 5 Reports to Assess Your Revenue Cycle

by Adrienne Schrimpf on December 1, 2015

Are you (or your practice manager) regularly measuring key performance indicators (KPIs) that indicate the health of your revenue cycle management? If not, you should be. When you select and measure KPIs and monitor those measurements for trends, you can more easily see where improvements are necessary and will be of most benefit.

Read More

Topics: Revenue Cycle Management

Preventing Revenue Cycle Disruptions When Acquiring a Practice

by Kaitlyn Houseman on November 24, 2015


In recent years, hospital systems have been buying up physician practices, expanding their networks and preparing for managed health approaches to reimbursement. With meeting cost and outcome goals as the long term objective, hospitals are coping now with the inevitable shocks to the revenue cycle that result from these acquisitions.

Read More

Topics: Revenue Cycle Management, Medical Business, Practice Management

Why Finding a Qualified Medical Coder is Difficult

by Kaitlyn Houseman on November 22, 2015

Whether in a hospital, a physician practice, or a skilled nursing facility, medical coders are the essential connection between the clinicians who care for patients and the insurance companies that reimburse physicians under patient policies. The job of the medical coder is to inform insurers about patient diagnoses and treatments in a format that allows them to calculate reimbursements for medical services.

Read More

Topics: Revenue Cycle Management, Coding

Top Questions About Healthcare Revenue Cycle Management

by Kaitlyn Houseman on November 18, 2015

As with any business, healthcare providers must deal with the nuts and bolts of getting paid so that the business can continue to function and serve people. But in healthcare, revenue cycle management is complicated by a number of factors, including strict regulations, an ever-evolving payer mix, and consumers who are dealing with shouldering more of the cost of their care themselves.

Read More

Topics: Revenue Cycle Management

The Importance of Preauthorization

by Kaitlyn Houseman on November 16, 2015

In the medical billing world, preauthorization, prior authorization, precertification, and notification are terms that may be used interchangeably to mean that for certain situations and procedures, providers have to contact insurers in advance and obtain a certification number in order to be reimbursed properly (or at all) for services. Insurance verification and insurance authorization services play a vital role in revenue cycle management. In fact, most claim denials happen when a patient is ineligible for services billed by the provider.

Read More

Topics: Revenue Cycle Management

Subscribe to Updates
How to Get Started with Telemedicine at Your Practice
Browse by Blog Topic
HEALTH IT
HIPAA
RCM
MACRA
SELF PAY
CODING
MARKETING