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Welcome to GroupOne's Blog 

Insights to guide your practice. 

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Should Your Practice Charge No Show Fees?

by Kaitlyn Houseman on January 4, 2016

The estimated no-show rate for medical practices is around 5 to 7%. That may not sound bad, but if you consider each missed visit prevents your practice from collecting an average $25 co-payment and $90 reimbursement from a health plan, one or two no-shows per day adds up to tens of thousands of dollars in lost revenue every year.

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Topics: Revenue Cycle Management, Practice Management

10 Reasons a Physician Should Seek an MBA

by Keith Lage on December 29, 2015

More doctors are pursuing the Masters of Business Administration (MBA) degree on top of their medical qualifications. Should you? It can be a wise career move whether or not a doctor is interested in transitioning to the management side of healthcare. But do the pros outweight the cons?

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Topics: Medical Business, Practice Management

Minimizing Malpractice Risks During Flu Season

by Kaitlyn Houseman on December 27, 2015

The 2015-2016 flu season is here, and that means medical practices must be able to handle an influx of people who want to be vaccinated, as well as a possible surge in patient load should the disease spread significantly in your area. Obviously, you want to minimize malpractice risk year-round, but there are certain things you can do during flu season to help minimize risk then, even if you end up with a higher patient load.

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Topics: Practice Management

Improving Your Revenue Cycle Management in 2016

by Kaitlyn Houseman on December 22, 2015

A new year on the calendar offers something of the "look and feel" of a clean slate, but any medical practice manager will tell you that things aren't going to get simpler or easier in 2016. The entire revenue cycle management process is undergoing a period of rapid change due to the Affordable Care Act, the rise of value-based reimbursement, and the proliferation of high-deductible healthcare plans.
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Topics: Revenue Cycle Management, Practice Management

How Telemedicine is Transforming Healthcare

by Kaitlyn Houseman on December 15, 2015

Healthcare experts might have been pushing telemedicine for decades but only recently have we seen the rapid adoption of electronic health records push physicians to get on board with telemedicine. Telemedicine is transforming healthcare and is now becoming integrated into the ongoing operations of hospitals, specialty departments, private practices and consumer's home and workplaces.

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Topics: Practice Management, Telehealth

5 Surprising Ways to Fix Communication Breakdowns at Your Practice

by Kaitlyn Houseman on December 11, 2015

Medical practices often function at a fast pace, and in this type of environment, communication breakdowns will eventually happen. Maybe someone didn't hear a question, or wrote down a hasty note to do something and then forgot about it. When communication problems go unaddressed, problems can become entrenched and lead to even bigger problems down the road.
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Topics: Practice Management

How to Revamp Your Revenue Cycle Without Destroying Your Practice

by Kaitlyn Houseman on December 8, 2015

Do you know how your revenue cycle is performing? If I asked you today to run some reports that measure the effectiveness of your revenue cycle, could you do it? A surprising number of doctors and practice managers have trouble answering those questions. Often, practices tick along as usual until a noticeable change in cash flow occurs, and then the staff scrambles to discover the source of the problem.
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Topics: Revenue Cycle Management, Practice Management

5 Surprising Ways Physicians Can Prevent Revenue Loss

by Nicole Laucks on December 3, 2015

Decreasing reimbursement and rising costs aren’t the only factors causing financial problems for medical practices. In most practices, inefficiency can cause significant amount of revenue loss. You might even be surprised at the subtle ways revenue could be leaking from your practice. 

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Topics: Revenue Cycle Management, Practice Management

"Always Be Recruiting" and Other Recruiting Tips Your Practice Needs

by Kaitlyn Houseman on December 2, 2015

Every industry on Earth has changed drastically in the 21st Century. Healthcare professionals, however, have been hit harder than most, with changing insurance policies, an uncertain economy, and the demands of the Information Age to contend with. People working in the medical industry are constantly coming and going, and savvy practices must learn how to recruit effectively to not only have the best and brightest in their field, but any doctors at all.

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Topics: Practice Management, Hospital Networks

Preventing Revenue Cycle Disruptions When Acquiring a Practice

by Kaitlyn Houseman on November 24, 2015


In recent years, hospital systems have been buying up physician practices, expanding their networks and preparing for managed health approaches to reimbursement. With meeting cost and outcome goals as the long term objective, hospitals are coping now with the inevitable shocks to the revenue cycle that result from these acquisitions.

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Topics: Revenue Cycle Management, Medical Business, Practice Management

The Social Media Controversy with Doctors

by Kaitlyn Houseman on November 9, 2015

Ten years ago, it was easy for doctors to keep a professional distance between themselves and their patients. They could have an unlisted personal phone number, for starters, which would leave the office number as the only publicly available way to contact you. Nowadays, doctors are personally available online 24 hours a day - if they have a social media presence. Here's how physicians can adapt and manage their social media presence without hurting patient relationships or sacrificing their own privacy.

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Topics: Practice Management, Marketing

New Sherwin-Williams Paint Kills Infection-Causing Bacteria

by Kaitlyn Houseman on November 6, 2015

Future hospital patients may have walls to thank for saving their lives. The new Sherwin Williams 59-color Paint Shield line promises to kill nearly 100 percent of several types of infection-causing bacteria up to two hours after exposure, and lasts for four years. 

The product, dubbed Paint Shield, earned certification from the U.S. Environmental Protection Agency for killing more than 99.9% of bacteria such as Staph, E. coli, and MRSA, Steve Revnew, senior vice president of product innovation for Sherwin-Williams said in an interview.

(Photo: Sherwin-Williams)

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Topics: Practice Management

Protect Your Practice: Advice on Preventing a Data Breach

by Kaitlyn Houseman on November 2, 2015

Data breaches are on the rise and healthcare is not immune, says Michelle Caswell, JD, Senior Director of Legal and Compliance for Clearwater Compliance LLCHealthcare organizations hear about the vulnerability of protected health information, but don't do much more than hope that they won't be the next target.

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Topics: EHR, Practice Management, HIPAA

Don't Fall Short with Flu Season this Year

by Kaitlyn Houseman on October 22, 2015

With children back in school and people spending more time indoors, it's only a matter of time before flu cases start showing up in your practice. Of course, your best coping mechanism is doing what you can to prevent flu transmission in the first place rather than having to go into reactive mode after an influx of cases. For most practices, this means developing a plan to get patients vaccinated, but you need to define your plans in greater detail.

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Topics: Practice Management

Top 15 TED Talks for Doctors

by Kaitlyn Houseman on October 17, 2015

Have you ever felt discouraged or uninspired? Maybe you feel overwhelmed with the small amount of time you have to learn about new advances in science and technology. If you don't have much time these days to explore new ideas in the health care, science, and technology fields then you're in for a real treat.

We've rounded up 15 TED talks surrounding some of the most remarkable ideas behind the advances in science and how they're shaping health care. Each TED talk is under 30 minutes so you can favorite them and listen later using the TED app. They're great for some quick inspiration and learning during lunch, on your way home or even when trying to squeeze in some cardio at the gym.

Did we miss one that you've found inspiring? Let us know in the comments below.

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Topics: Medical Business, Practice Management

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