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Messenger 5.0

Integrated. Automated. Real Time.

eClinicalWorks EMR Messenger 5.0 

Automate Health and Wellness Reminders Using Messenger 

Messenger eliminates the need for costly reminder letters and time-consuming reminder calls. Messenger is a fully automated closed-loop communication system that leverages the information in the EMR to connect with patients.  

With Messenger 5.0 you can:

  • Set appointment reminders with confirmation capability
  • Patient Registry-health alerts, disease management
  • New Product or service notification and more

Improve Patient Communication

Messenger® is a care management tool that enhances communication between the physician office and the patient. By using Voice-over-Internet Protocol (VoIP) technology, practices can send voice messages to patients and SMS text messages. eClinicalMessenger has been designed as part of the eClinicalWorks comprehensive EHR solution as opposed to being a stand-alone product, so patients can respond to the message and have their response change the status in the EMR system to reflect that response.

  Features Include:

  • Integrating workflows for increased office efficiency
  • Preventative health reminders for Meaningful Use compliance
  • Scheduling jobs that compile lists of patients that are eligible for reminders, outreach campaigns and educational materials
  • Communicating with the patient in their preferred method
  • Using clinically relevant information to identify patients who should receive reminders for follow-up care
  • Generating lists of patients by specific conditions for reduction of disparities and outreach


Messenger CampaignseClinicalWorks Messenger

Healthier Patients & Healthier Patient Populations

Messenger now contains a patient-centric suite of health and wellness Campaigns that will automate outreach for pertinent health reminders. Engage your patients effortlessly with important preventive, administrative, clinical, disease management and wellness messages using Messenger Campaigns such as:

  • Colon Cancer Screening
  • Cholesterol Testing
  • BCG Vaccine
  • Annual Mammogram
  • Adult Flu Shots
  • A1C Testing and more

eClinicalWorks Messenger


Messenger Analytics

More than data...Understanding

Messenger analytics gives deep insight into your practice's campaign performance with actionable information that shows areas of strength and weakness.

  • Monitor your campaign performance
  • Modify the campaigns based on the responses you receive
  • Configure campaigns to become even more effective for your patients and more efficient for your practice

eClinicalWorks EHR Demonstration

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