Partner with one of the first medical billing services to develop a claim payment and reporting process within an EHR software. GroupOne Health Source specializes in medical billing but more importantly, we specialize in medical billing for eClinicalWorks users.
Everyday users of eClinicalWorks for over a decade and one of the first companies to provide RCM services on an EHR.
CONNECT is your practice's private self-service portal connecting you to your Client Success Team. Using CONNECT, your practice has access to:
With Knowledge, you and your staff gain access to a variety of helpful articles, videos, and technical documents to help you find answers 24/7.
CONNECT also gives you the ability to collaborate with your GroupOne team using Chat. Here is where you can access all five members of your GroupOne Client Success Team to ask questions and get answers.
And with Cases, you can see every open case across your practice with GroupOne Health Source whether it be related to your monthly invoice, patient statements, additional eCW training, or billing and coding.
During customer onboarding, we analyze and solve for your practice. We customize our strategy for improving your medical billing workflows by first understanding where missed revenue opportunities exist. By developing a solution for your unique situation, GroupOne is able to deliver fast results that often lead to improved front desk operations, increased collections, and reduced AR days.
We work with CFOs and CEOs of enterprise healthcare organizations, physicians getting started with their own independent practice, and revenue cycle management leaders looking to enhance overall RCM performance. Our customers range in size and vary by specialty but tend to have the following challenges when it comes to their EHR and RCM operations:
Separate EHR and PM systems are causing a lack of transparency into the true performance of the medical billing operations. The billing company is using another software to manage the claims so we can't pull reports when we need them.
The billing service we use today isn't providing us reports or responses to our questions in a timely manner. We have no main contact with our current RCM service and aren't sure who to reach out to when we have a question or issue.