With GroupOne's OneRate, we cover the cost of eClinicalWorks for your practice. With experienced eCW users on the coding, billing, and reimbursement teams powering your transition to eClinicalWorks, you have a successful transition while maximizing your collections.
CONNECT is your practice's private self-service portal connecting you to your Client Success Team. Using CONNECT, your practice has access to:
With Knowledge, employees have access to a variety of helpful articles, videos, and technical documents to help you find answers 24/7.
CONNECT also gives you the ability to collaborate with your practice using Chat. Here is where you can access all five members of your GroupOne Client Success Team to ask questions and get answers.
And with Cases, you can see every open case across your practice with GroupOne Health Source whether it be related to your monthly invoice, patient statements, additional eCW training, or billing and coding.
During the onboarding and training phase, we solve for your practice. We customize a training program for your staff and we won't sacrifice onsite training for recorded tutorials or videos. We understand the importance of being onsite to help you troubleshoot and find solutions that improve EHR adoption and are committed to providing you with a training experience above all else.
We work with CFOs and CEOs of enterprise healthcare organizations, physicians getting started with their own independent practice, and revenue cycle management leaders looking to enhance overall RCM performance. Our customers range in size and vary by specialty but tend to have the following challenges when it comes to their EHR and RCM operations: